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My Site Support Center

  • What products and services does Truelink offer?
    Truelink provides a range of products and services including security surveillance systems, audio management systems, network integration, and other technology solutions tailored for various industries.
  • How can I place an order on the Truelink webstore?
    To place an order, browse our products, add items to your cart, and proceed to checkout. Follow the on-screen instructions to complete your purchase.
  • What payment methods are accepted?
    We accept major credit cards (All types of card), PayPal, and other secure payment methods.
  • Can I track my order?
    Yes, once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on our website.
  • What is the return policy?
    We offer a 30-day return policy for most products. Items must be returned in their original condition and packaging. Please refer to our Return Policy page for more details.
  • How can I contact customer support?
    You can reach our customer support team via email at info@truelink.com or call us at +971 56 665 1138. Our support are 24x7.
  • Do you offer installation services?
    Yes, we offer professional installation services for our security surveillance systems, audio management systems, and network integration solutions. Contact us for more details and to schedule an appointment.
  • Is there a warranty on Truelink products?
    Yes, all Truelink products come with a manufacturer's warranty. The warranty period varies by product. Please check the product description for specific warranty information.
  • Can I get a customized solution for my business?
    Absolutely! Truelink specializes in creating customized technology solutions to meet the unique needs of your business. Contact our sales team to discuss your requirements.
  • How do I create an account on the Truelink webstore?
    Click on the 'Sign Up' button at the top of our website, fill in the required details, and submit the form. You will receive a confirmation email to activate your account.
  • Are there any discounts for bulk orders?
    Yes, we offer discounts for bulk orders. Please contact our sales team for more information on bulk pricing and discounts.
  • Do you ship internationally?
    Currently, we ship within the United States and Canada. For international shipping inquiries, please contact our customer support team.
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